These Terms and Conditions govern your use of f999. Please read them carefully before registering or placing any bets. By creating an account on f999, you confirm that you have read, understood and agreed to everything set out here. If anything is unclear, our support team is available 24/7 to help.
Important Notice: These Terms and Conditions apply to all accounts registered on f999. Using our platform — whether to browse, deposit, play or withdraw — constitutes your acceptance of these terms in full. If you do not agree with any part of these terms, you must not use f999. For responsible gaming tools and support, visit our Responsible Gaming page.
| Term | What It Means on f999 |
|---|---|
| "f999" / "we" / "us" | The operator of the f999-khelo.com platform and all associated services |
| "Player" / "you" | Any registered user of f999 who has agreed to these Terms and Conditions |
| "Account" | Your personal f999 account, uniquely linked to your Pakistani identity |
| "Wagering Requirement" | Number of times a bonus must be played through before withdrawal is permitted |
| "PKR" | Pakistani Rupee — the sole currency used across f999 for all transactions |
| "Bonus Funds" | Credits granted by f999 as part of promotions; subject to separate wagering terms |
| "Real Money Funds" | PKR deposited directly by you; always withdrawable subject to standard checks |
Throughout these Terms and Conditions, "f999", "we", "us" and "our" refer to the operator of the f999-khelo.com platform. "You", "your" and "player" refer to any individual who accesses, registers on or uses the f999 platform. "Platform" means the f999 website, mobile interface and all associated services.
"Account" means the unique registered account created by you on f999, which is linked to your verified Pakistani identity and mobile number. "Real Money Funds" means Pakistani Rupees that you have personally deposited from a payment method registered in your name. "Bonus Funds" means any credits awarded to you by f999 as part of a promotion, welcome offer or loyalty reward, which are subject to wagering requirements before withdrawal.
"Wagering Requirement" means the number of times bonus funds must be staked before they convert to withdrawable real money funds. "VIP Club" refers to the f999 loyalty programme with five tiers: Bronze, Silver, Gold, Platinum and Diamond. "Jackpot" refers to any progressive, fixed or must-drop prize pool available within the f999 Jackpot Slots section. "Eligible Bet" means any real-money wager placed using your own deposited funds on any qualifying game or market at f999.
Where the context requires, words in the singular include the plural and vice versa. Headings are used for convenience only and do not affect the interpretation of any clause.
To open an account on f999 you must meet the following eligibility requirements at the time of registration and at all times while your account remains active:
When you register on f999, you agree to provide truthful and accurate information and to keep your account details up to date. f999 reserves the right to request identity verification documents at any point — including CNIC copies, proof of address and payment method verification — and to suspend your account pending receipt of satisfactory documentation.
One account per person. Attempting to open a second account, whether using a different mobile number, email address or payment method, is a breach of these Terms. Duplicate accounts will be permanently closed and any balances forfeited.
f999 reserves the right to refuse registration to any applicant at its sole discretion and without providing reasons. Registration does not guarantee ongoing access to the platform.
f999 operates an 18+ policy without exception. No person under the age of 18 is permitted to register, deposit, play or claim bonuses on f999. By completing registration, you confirm that you are aged 18 or older and that this confirmation is truthful.
f999 may request age verification at any stage of the registration or account lifecycle. This typically involves submitting a copy of your CNIC (Computerised National Identity Card), which shows your date of birth. Your account will be restricted from withdrawals and may be suspended until satisfactory age verification is completed.
Where f999 has reasonable grounds to believe that a player may be under 18, the account will be suspended immediately, all pending transactions halted and the matter may be referred to the relevant authorities. Any winnings accrued on an account found to belong to an underage player will be forfeited entirely.
Parents and guardians: If you believe a minor has accessed f999 using your device or payment details, contact our support team immediately on the details in Section 16. We will act swiftly and without charge to investigate and close any unauthorised account.
f999 accepts deposits in Pakistani Rupees (PKR) only through the following verified payment methods available in Pakistan:
The minimum deposit amount on f999 is Rs 100. There is no maximum single deposit limit for standard accounts, though higher-value deposits may be subject to additional verification. All deposits must be made from a payment account registered in your own name. f999 does not accept third-party deposits. If a deposit is made from a payment method that does not belong to you, it will be returned and your account suspended pending investigation.
f999 charges no deposit fees. Any charges applied by your payment provider are outside our control and are your responsibility. Deposits are typically credited to your f999 wallet instantly or within a few minutes.
f999 reserves the right to request proof of deposit method at any time. All deposits are recorded and subject to anti-money-laundering checks in accordance with applicable compliance obligations.
Withdrawals from f999 are processed to the same payment method used for your most recent deposit or to a verified alternative method registered in your name. The minimum withdrawal amount is Rs 200. There are no f999 fees on withdrawals, though your payment provider's own charges may apply.
Processing times vary by account status:
Before your first withdrawal, f999 may require you to complete full identity verification (KYC). This involves submitting a clear copy of your CNIC and a payment method confirmation. Verification is a one-time process for most accounts. f999 will not unreasonably delay KYC processing and aims to complete standard verifications within 24 hours of receiving complete documentation.
Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full. Your f999 account dashboard shows your real money balance and bonus balance separately at all times.
f999 reserves the right to apply additional verification checks on withdrawals above Rs 50,000 or where there are legitimate compliance concerns. Any delays resulting from ongoing verification will be communicated to you by our support team.
f999 offers various promotions including welcome bonuses, reload bonuses, free spins, cashback through the VIP Club and tournament prizes. All bonuses are subject to the following general terms unless a specific promotion states otherwise:
The f999 VIP Club weekly cashback has no wagering requirement whatsoever — it is real PKR credited to your wallet every Monday that you can withdraw immediately. This is a deliberate distinction from promotional bonuses and applies at all five VIP tiers. Full VIP Club details are on the VIP Club page.
Free spins on f999 Jackpot Slots are credited to your account and must be used within seven days. Winnings from free spins are credited as bonus funds and are subject to a 10x wagering requirement unless the promotion specifies otherwise.
The following rules apply to all gaming and betting activity across f999:
Specific rules for individual games — including Ludo, Andar Bahar, Poker, Football Betting, Virtual Sports and Jackpot Slots — are available within each game section. By playing any game on f999 you accept the relevant game-specific rules in addition to these general Terms.
The following activities are strictly prohibited on f999 and will result in immediate account suspension, balance forfeiture and, where appropriate, referral to law enforcement authorities:
f999 takes integrity very seriously. Our risk and compliance team monitors for unusual patterns continuously. Any account found to be involved in prohibited conduct will be suspended without prior notice and all associated balances forfeited, regardless of their origin.
f999 reserves the right to suspend, restrict or permanently close any account at any time. Common reasons for account action include:
Where an account is suspended pending investigation, any real money balance will be held securely and returned to you if the investigation concludes without adverse findings. Where an account is permanently closed for breach of these Terms, any bonus balances will be forfeited. Real money funds that were legitimately deposited will generally be returned unless there are legal or compliance reasons preventing their return.
You may close your own account at any time by contacting our support team. If you wish to close your account due to concerns about your gaming behaviour, our Responsible Gaming team can implement self-exclusion, deposit limits or cooling-off periods before full closure if you prefer. See our Responsible Gaming page for full details.
All content on the f999 platform — including but not limited to the f999 brand name and logo, website design, software, game interfaces, text, images, graphics, data and odds — is the intellectual property of f999 or its licensed suppliers. Nothing in these Terms or your use of f999 grants you any ownership rights over any of this content.
You may not copy, reproduce, distribute, republish, modify or reverse-engineer any part of the f999 platform without prior written permission. Screen captures of game results for personal use are generally permitted, but systematic data collection, scraping or redistribution of f999 odds or content is strictly prohibited.
Third-party game content available on f999 is licensed from its respective providers and remains the intellectual property of those providers. f999 is not responsible for claims relating to the intellectual property of third-party game content beyond our rights to operate the relevant licence.
f999 provides its platform on an "as is" and "as available" basis. While we work hard to maintain uptime and performance — our 30-day average uptime exceeds 99.95% — we cannot guarantee that the platform will be error-free, uninterrupted or free from technical issues at all times.
To the maximum extent permitted by applicable law, f999 shall not be liable for:
Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud or any other liability that cannot be excluded by law.
Where f999 is found to be liable for a loss, our total liability to you in any calendar month shall not exceed the total amount you deposited onto f999 during that month.
f999 collects and processes personal information about you in order to operate your account, process transactions, verify your identity, comply with legal obligations and improve the platform. This includes your name, CNIC details, mobile number, payment information and gameplay records.
All personal data is protected by 256-bit SSL encryption and stored securely. f999 does not sell, rent or share your personal data with third parties for marketing purposes. Data may be shared with payment processors, identity verification providers and regulatory bodies where required to operate the platform or comply with legal obligations.
You have the right to request a copy of the personal data f999 holds about you, to request corrections to inaccurate data, or to request deletion of your data subject to any legal retention obligations. Contact our support team to exercise these rights. Full details of how we handle your data are set out in our Privacy Policy.
f999 is committed to responsible gaming. We believe that gaming should be an enjoyable pastime and we take our obligation to prevent harm seriously. The following tools are available to all registered players on f999 at no cost and without any restriction:
If you are concerned about your gaming behaviour — or the gaming behaviour of someone close to you — please visit our dedicated Responsible Gaming page for information, tools and signposting to external support organisations available in Pakistan.
If you are in crisis or feel that gaming is causing you or your family serious harm, please contact our responsible gaming team directly. We will respond immediately, without judgment, and help you access the right support.
f999 reserves the right to amend these Terms and Conditions at any time. When significant changes are made, we will notify registered players by email or in-platform notification at least seven days before the new terms take effect, unless the change is required urgently for legal or regulatory reasons.
The "Last Updated" date shown at the top of this page will be revised whenever changes are made. Your continued use of f999 after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account before the effective date.
We encourage you to check this page periodically. The current version of these Terms is always available at f999-khelo.com/terms-conditions.
These Terms and Conditions, and any dispute or claim arising from or in connection with them or your use of f999, shall be governed by and construed in accordance with applicable law. f999 operates under its platform licence and is committed to transparent dispute resolution.
If you have a complaint about any aspect of f999 — a game outcome, a payment issue, a bonus dispute or any other matter — please contact our support team in the first instance. The majority of issues are resolved within 24 hours. For unresolved disputes, you may escalate through our formal complaints process, details of which are available from our support team.
f999 maintains full records of all game outcomes, transaction histories and account actions. These records are the primary reference point in any dispute. If you believe a game result was incorrect, please submit a complaint within 14 days of the event with as much specific detail as possible — game name, date, time and the nature of your concern.
If you have any questions about these Terms and Conditions, your account, a payment, a bonus or any other matter related to f999, our support team is available 24 hours a day, seven days a week, including all Pakistani public holidays.
Contact channels:
When contacting support regarding a specific issue, please have your registered mobile number and, if relevant, the date and time of the transaction or game session ready. This helps our team resolve your query faster.
These are the practical things f999 promises in plain language, beyond the formal terms above.
The questions our Pakistan players ask most about these Terms.
Now that you have read and understood the f999 Terms and Conditions, you are ready to join over one million Pakistani players. Registration is fast, deposits start from Rs 100 and your first qualifying deposit unlocks a welcome bonus.